Terms of service

Terms of Service

Welcome to Katie's Pet (referred to as "we," "us," or "our"). We operate the website katiesn.com (referred to as the "Site"). By accessing or using our Site and purchasing products from us, you agree to be bound by the following Terms of Service (referred to as "Terms").

Please read these Terms carefully before using our website. If you do not agree to all of these terms, you may not access the website or use our services.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

  • You may not use our products for any illegal, prohibited, or unauthorized purpose.

  • You must not transmit any worms, viruses, or any code of a destructive nature.

  • A breach or violation of any of these Terms will result in an immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any legitimate reason at any time.

  • You understand that your content (excluding credit card information) may be transferred unencrypted over various networks.

  • Credit card information is always fully encrypted during transfer over networks using secure 256-bit SSL technology.

  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our Service or website content without express written permission from us.

3. Accuracy, Completeness, and Timeliness of Information

  • We make every effort to ensure that product details, descriptions, prices, and stock levels are accurate and up to date. However, we are not responsible if information made available on this Site is inaccurate or incomplete.

  • We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.

4. Product Pricing, Sales Tax, & Modifications

  • Prices for our products are subject to change without prior notice.

  • We reserve the right at any time to modify or discontinue any product or service without notice.

  • Sales Tax: All prices displayed on our website are inclusive of applicable sales taxes. No unexpected taxes will be calculated or added to your order at checkout.

  • Shipping Cost: We offer 100% Free Standard Shipping on all orders across the United States. No unexpected delivery fees will be added at checkout.

5. Accuracy of Billing and Account Information

We reserve the right to refuse or limit any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

  • These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing or shipping address.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

6. Third-Party Links

Certain content, products, and services available via our Service may include materials or links from third parties.

  • Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these external sites, and we do not warrant or have any liability for third-party materials or websites.

7. Prohibited Uses

In addition to other prohibitions as set forth in the Terms, you are strictly prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts.

  • To violate any international, federal, or state regulations, rules, or laws.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

     

  • To submit false or misleading information.

     

  • To upload or transmit viruses or any other type of malicious code.

  • To collect or track the personal information of others.

8. Disclaimer of Warranties; Limitation of Liability

  • We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

  • In no case shall Katie's Pet, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of the services or products procured using the service.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law principles.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

11. Customer Support & Contact Information

Questions about the Terms of Service should be sent directly to us:

  • Store Name: Katie's Pet

  • Physical Address: 416 Renaissance Rd, North Brunswick Township, NJ 08902, United States

  • Phone Number: +1 732-422-0056

  • Email Support: support@katiesn.com

  • Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (Eastern Time)