Shipping policy

Last Updated: June 2026

Thank you for shopping with Katie's Pet. We are committed to providing a smooth and reliable shipping experience for our customers throughout the United States.

Shipping Locations

Katie's Pet currently ships exclusively within the United States. At this time, we do not offer international shipping.

Free Shipping

We proudly offer FREE shipping on all orders. There are no minimum purchase requirements to qualify for free shipping.

Order Processing

All orders are processed within 2 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or federal holidays.

During periods of high order volume, processing times may be slightly delayed.

Delivery Time

Estimated delivery time is 5–8 business days after your order has been processed and shipped.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, we will email your tracking information as soon as it becomes available from the shipping carrier.

Customers can use the provided tracking number to monitor shipment progress.

Incorrect Shipping Information

Please ensure that your shipping address is accurate when placing an order. Katie's Pet is not responsible for orders delayed or undeliverable due to incorrect or incomplete address information provided by the customer.