Contact Us

We're here to help.

If you have any questions about our products, orders, shipping, returns, or anything else, our customer support team is happy to assist you.

Business Information

Katie's Pet
416 Renaissance Rd
North Brunswick Township, NJ 08902
United States

Phone: +1 732-422-0056

Email: support@katiesn.com

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday: Closed

Response Time

We aim to respond to all inquiries within 24 to 48 business hours.

For faster assistance, please include your order number when contacting us regarding an existing order.